Lacrosse Return Policy
Lacrosse Product Guarantee
Products are guaranteed in accordance with manufacturer's warranty against defects in material and workmanship. Many manufacturers require that defective merchandise be returned to them for inspection or repair. If an item is replaced, it will be replaced with the same product and returned to you freight pre-paid. Longstreth will be happy to assist you in this process. Please call 800-545-1329 for details. All returned equipment will be examined by our lacrosse specialists to determine whether equipment is defective or broken. When returning a cracked head, you must unscrew the head from the handle and return only the head. Please do not send the handle back! In the event that you return the handle it will be sent back to you with the new head if the returned head was determined to be defective.
6 months from date of purchase -- heads and handles, excluding pockets, stringing, accessories, finishes (e.g. chrome, paint), graphics, and overmolding
30 days from date of purchase -- protective equipment (gloves, arm pads, goggles, goalie equipment), and bags
NO WARRANTY on heads, handles, pockets, stringing, accessories, graphics, overmolding, protective equipment (gloves, goggles, goalie equipment), or bags.
UNDER ARMOUR -- please contact Team 22/Under Armour directly at 518-608-6970
6 months from date of purchase -- heads
6 months from date of purchase -- handles, excluding dents, scratches, paint chips, and peeling.
6 months -- protective equipment that have manufacturing defects, excluding wear after the first 30 days.
1 month -- field equipment
Under Armour- www.22lax.com
6 months from date of purchase -- heads and handles
30 days from date of purchase -- protective and bags
12 months from date of purchase -- helmets
Two years from date of purchase -- goggles
Cascade - www.cascadehelmets.com
Maverik - www.maveriklacrosse.com
12 months from date of purchase -- handles
Please contact customer service with questions regarding returns for any brands not listed above.
Step #1: Call 1-800-545-1329 for your Return Authorization Number (RA#). Authorization is required for all returns
Step #2: Complete the returns form provided with your order. Link to the Return Form
Step #3: Add the RA# to the SHIP TO address
Longstreth Returns, RA#____________
78 Wells Road
Spring City, PA 19475
Step #4: Please send your package via UPS or U.S. mail. We will credit your account for shipping if the return is due to our mistake
For more information see our complete return policy.