Longstreth Stick Warranty
All current model field hockey sticks purchased from Longstreth, excluding DITA are covered under our warranty for 6 months from the date of purchase with a receipt. Concerns regarding a defective DITA stick must be directed to DITA at email@example.com or visit: http://ditausa.com/whisandiswai.html
. The DITA warranty is a 3 month warranty.
We are field hockey. We continuously strive to and are committed to bringing you the best products from around the world. It is our experience that if a stick is defective it will show itself within the first two weeks of use. We will repair or replace a stick that is broken during normal play. Examples of a broken stick are a shaft broken in two pieces or head that has detached. If you believe your stick is broken, please reach out to us directly at (800) 545-1329. We will take care of all Longstreth warranty issues in a timely manner.
WHAT IS COVERED AND WHAT ISN'T?
WARRANTY coverage will be determined exclusively by Longstreth Management. Longstreth cannot guarantee the warranty of your product until it is inspected and determined to be under warranty. Once received, if Longstreth agrees that the product is defective, a replacement product will be shipped via UPS Ground Delivery. If we are unable to provide you with the same color and model, we will provide one of equal or greater value. If Longstreth deems the item does not fall under the conditions listed above, the product will be returned to you.
For more information see our complete return policy.