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| Returns >> Softball |
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Product Warranties Products are guaranteed in accordance with manufacturer’s warranty against defects in material and workmanship. Manufacturers have the final say on whether any reported defects are covered under their individual warranties. To learn about product guarantees for any specific item, please visit that manufacturer’s website, where warrantee information is presented, and where a customer help line is normally offered for direct communication with the supplier. If you are experiencing difficulties, please give us a call to see if we can be of any assistance. Please understand however that although Longstreth will be happy to assist in the facilitation of returns to manufacturers, replacements can be provided only upon manufacturer’s authorization. Bat Warranties Bat warranty questions should be directed to the following customer help lines: DeMarini bat Return 1-800-937-2287 Easton Bat Return 1-888-259-1297 Louisville Bat Return 1-800-282-2287 Worth Bat Return 1-800-282-9637 Return Procedures Please note: special-order items will be subject to a re-stocking fee, according to our suppliers’ requirements. Returned freight is at the customer’s expense. Step #1: Call 1-800-545-1329 for your Return Authorization Number (RA#). Authorization is required for all returns Step #2: Complete the returns form provided with your order. Step #3: Add the RA# to the SHIP TO address SAMPLE Longstreth Returns, RA#____________ 78 Wells Road Parker Ford, PA 19457 Step #4: Please send your package via UPS or U.S. mail. We will credit your account for shipping if the return is due to our mistake. |
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