Please report any shortages, damages, or discrepancies in your shipment within ten days of receipt. We want you to be fully satisfied with items purchased from us. Please do not personalize, condition, or use merchandise until you're sure it's right for you.
If you need to return something for refund, exchange, or replacement, please call 1-800-322-7022 for a return authorization number prior to sending your item(s) back to us.
Non-warranty returns must occur within 30 days of the purchase date and must include the unmarked original packaging for the product.
Clearance field hockey sticks are not returnable.
Special order items will be subject to a restocking fee, and customized items are non-returnable.
Return freight is at the customer's expense unless our mistake has necessitated the return.
We recommend insuring all returned packages.
thank you for conforming to these guidelines, which will expedite the
prompt and accurate processing of your return to Longstreth.
Please select a sport below to get additional information about returns and product guarantees.