Returns >> Field Hockey >> Field Hockey

Our Guarantee Products are guaranteed in accordance with manufacturer’s warranty against defects in material and workmanship. Many manufacturers require that defective merchandise be returned to them for inspection or repair. If an item is replaced, it will be replaced with the same product and returned to you freight pre-paid. Longstreth will be happy to assist you in this process. Please call for details. All field hockey sticks purchased for the current season are guaranteed against breakage six months from the date of purchase. All goalkeeping equipment purchased for the season is also guaranteed for six months from the date of purchase. COMPOSITE FIELD HOCKEY STICKS AND DAMAGE UNDER WARRANTY All returned equipment will be examined by our field hockey specialists to determine whether equipment is defective or broken. Video tapes may only be exchanged for the same video. Return Procedures Step #1: Call 1-800-545-1329 for your Return Authorization Number (RA#). Authorization is required for all returns Step #2: Complete the returns form provided with your order. Step #3: Add the RA# to the SHIP TO address SAMPLE Longstreth Returns, RA#____________ 78 Wells Road Parker Ford, PA 19457 Step #4: Please send your package via UPS or U.S. mail. We will credit your account for shipping if the return is due to our mistake.